Social Media Tip #9
Customer service should prioritize getting rid of toxic customers.
There is nothing more important for a business to protect than their customer base. If a customer is wasting your time – they are toxic.
If a customer is rewarding you for your service – then they are not toxic.
So, make sure to support the healthy customers and to send the toxic ones to your competitors.
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Customer service should prioritize getting rid of toxic customers. There is nothing more important for a business to protect than their customer base. If a customer is wasting your time – they are toxic. If a customer is rewarding you for your service – then they are not toxic. So, make sure to support the…